You may return an item for a refund of the merchandise total within 15 days of delivery; all you need to do is ship the item back to us. All returns are subject to a 15% restocking fee. Return credits are issued within 24 hours once the item is received and inspected. Please note, if you chose to return an item, the return shipping is your responsibility and our actual initial shipping costs will be deducted from your total refund amount. Please note our actual shipping costs are often higher than what we charge customers and can be up to $500.
Items must be in original packaging and in their original state to be eligible. Lighting fixtures that have been installed or have had their wires cut are ineligible for refund.